Welcome to our studio! (:
Your voucher allows you access to all regularly scheduled classes. You'll be able to enjoy Pole Dancing, Chair Dancing, Twerk, Stretch, Red Light, Pole Tricks for all levels and more! **You may not use it towards Workshops or Party Packages.
Redemption: Please do keep in mind NO WALK-INS are allowed. To redeem, you must open your voucher and completely follow the instructions step by step. Do NOT skip a step or we won't be able to process it. If you can't find the instructions, you must contact Groupon's customer service department for assistance. Once you send over the information needed we will respond within 24 hours. Fine print: The voucher is for New Clients or those that haven't visited within (9) months of their last class. You'll need to contact Groupon's customer service department if you do not fall under the fine print.
Expiration: All credits will expire 60 days from the date we apply the credits on your profile, no exceptions! We will not extend any vouchers under any circumstances so please do not ask. Whatever isn't used within the 60 days will be forfeited.
Full Classes: Yes, our studio is very popular which means the first week or two may be full. We advised you to immediately start reserving your classes as soon as we apply the credits. You'll receive an email from us titled *STUDIO POLICIES | 60 days to use or it will be forfeited* and at that time you'll be able to book your classes. Whatever isn't used within the 60 days will be forfeited, no exceptions..
What to wear: You must wear a MASK the entire time and something SEXY or workout attire (shorts, bra top, tank top, etc). Please bring a yoga mat for the warm-up and knee pads to help protect your knees from some of our floor-work routines. You may purchase the knee pads from us for $20, if in stock or any sporting good store. Stiletto heels aren't mandatory, but recommended to help bring out your sexy.
Waitlist: This is only good for clients that live close to the studio. DO NOT add your name to the waitlist if you live more than 30 minutes away. If there’s an open spot in any class for which you are waitlisted, the online system is designed to automatically add you into that class up to 60 minutes from that class’s start time without sending you any notifications. It's your responsibility to check your schedule by logging into your profile one hour before the start time. You may cancel yourself off the waitlist at any time before the system adds you by logging into your account and manually removing your name OR by sending us an email to SecretPoleDanceStudio@yahoo.com. Please do NOT use the waitlist if you aren't prepared to take the class on short notice. If you do not show up to class after you have been added from the waitlist then the class credit will be forfeited and a $20 No Show Fee will apply, no exceptions. Please do NOT contact us to explain your reasoning as to why you didn't attend the class. We will be enforcing all Studio Policies, no exceptions.
4-Hour Cancellation Policy: You’re responsible for canceling your spot in class OR your waitlist position if you’re unable to attend. You may do so by logging into your account and manually canceling that class or by sending an email to SecretPoleDanceStudio@yahoo.com. After you have canceled your class, it is your responsibility to confirm your name has been withdrawn from that class by checking your schedule once more. The system may or may not send you a cancellation email. Ultimately, it is your responsibility to make sure your class has been canceled on time to avoid the forfeiture of your class credit and a $20 No Show Fee.
Running Late: We do NOT have a grace period. You will not be able to join the class if you arrive late, no exceptions. At that point, you will be considered a no show which means your class credit has been forfeited and a $20 No Show Fee will apply, no exceptions. To ensure you'll be on time, please arrive 10 minutes before the class start time.